AI for Complex Service

 

We believe that Gen AI will be the heart of service organizations, providing vital information to resolve issues at every point of the service continuum.

Neuron7 focuses on people: empowering service team members, giving service leaders insight and efficiency, and improving the customer experience.

AI gives us unprecedented power to deliver fast, accurate resolutions across thousands of products and issues, the lifeblood of complex service environments.

Deflect, Resolve, Generate, and Predict

Neuron7 is Your Domain-Specific AI for Service Partner

Neuron7 helps service leaders resolve issues faster, capture knowledge, and improve service quality.

We focus on complex service environments, where the scale of products, issues, and potential resolutions exceeds human capacity.

Neuron7 distills a vast number of possibilities into the best resolution paths for every issue, and every product.

"Neuron7 stood out for their diligence in understanding what we required from an AI solution and made good on this promise throughout design and implementation."
Josh Elliott, Customer Care Director
TransLogic, a division of Swisslog Healthcare

Neuron7 Core Values

Integrity

We mean what we say, we respect others, and we do business the right way.

Continuous Innovation

We value creativity and continually find new ways to help customers.

Customer-Obsessed

We are passionate about the success of our customers (and their customers).

Collective Intelligence

We respect knowledge and believe that we all benefit when knowledge is shared.

Neuron7 Leadership

Niken Patel
CEO

Vinay Saini

Vinay Saini
Head of Customer & Product Delivery

Amit Verma

Amit Verma
Head of Engineering

Liz Wakefield

Liz Wakefield
VP of Marketing

Tim Eller

Tim Eller
Director of Engineering, GenAI Labs

Nava Praveen Kumar Vutukuri

Naga Praveen Kumar Vutukuri
Head of Customer Success

Vijay Patel
Director of Customer Success

Carolyn DeVasto

Carolyn DeVasto
Sales Director

Justin Humphries
Sales Director

Cat Neunzig

Cat Neunzig
Sales Director

Joshua Varela

Joshua Varela
Sales Director

Tom Bruhis

Tom Bruhis
Director of Solution Engineering

Chetan Kalyan

Chetan Kalyan
Director of Data Science

Ravi Ilango

Ravi Ilango
Director of Data Science

Abinaya Govindan

Abinaya Govindan
Data Scientist

Neuron7 Board Members

Niken Patel
CEO, Neuron7

Vinay Saini
Head of Customer & Product Delivery, Neuron7

Bill Binch
Operating Partner,
Battery Ventures

Abhishek Sharma
Managing Director,
Nexus Venture Partners

Neuron7 Investors

Neuron7 Investors & Advisors

Ashish Agarwal
CEO, Neudesic Global Services

John Capaldi
SVP, Celonis

Akash Palkhiwala
CFO, Qualcomm

Dharmesh Thakker
General Partner, Battery Ventures