RESOLUTION INTELLIGENCE
AI FOR SERVICE
Fast, accurate resolutions for thousands of complex products and issues, in your existing workflow.
Customers Improving Outcomes in Call Centers Field Service Tech Support Engineering Self Service Chat
Customers Transforming Service with AI
AI-Generated Resolution Intelligence
Accurately diagnose & resolve complex service issues at scale
Create a Smart Resolution Repository
Across thousands of products, issues, people, and data silos.
Get Step-by-Step Guidance to Resolve Issues
Seamlessly integrated in your CRM or other existing service workflow
Continually Optimize Resolution Paths
Capture & share knowledge in real time, across the service continuum
Single system of service intelligence
Self Service
Automate resolutions
Deflect calls
Call Centers
Increase first call resolutions
Reduce call handle time
Tech Support
Improve response time
Reduce escalations
Field Service
Improve first time fix rate
Reduce parts wastage
Engineering
Reduce escalations
Increase R&D velocity
90%+
Resolution Accuracy
10x
Average ROI
5/5
G2 User Reviews
Partners with Neuron7 integrations
"Neuron7 wants to know what you need solved and intensely focus on what those things are, what are your KPIs, what are your measurements, what are the things that you need fixed and effectively focus their product on exactly that in a solutions-oriented partnership."
Bill GirzoneSVP Global Field Services, NCR Atleos
"Within 2 weeks, new service technicians were resolving complex issues
15% more effectively than our most seasoned staff."
15% more effectively than our most seasoned staff."
"Neuron7 helps team members find policies, procedures, and tools,
filling a gap and improving co-worker productivity.”
filling a gap and improving co-worker productivity.”
Kris GunckelDirector Patient Financial Services, Parkview Health
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