AI for field service teams
Field Service
The ultimate Field Tech companion with AI guided workflows, and preventative maintenance routines
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Right Tech, Job & Part
Every Time
Improve Technician Productivity
Equip field teams with the knowledge and tools to resolve issues right the first time
Give technicians instant access to accurate steps, required parts, and service history so they spend less time searching and more time repairing
Use guided workflows to improve accuracy, reduce repeat visits, and keep customers running
Cut Parts Waste, Fix with Precision
Use AI-driven diagnostics, predictive maintenance, and intelligent search to pinpoint the right fix before ordering
Give technicians accurate recommendations based on historical data to guide better decisions
Resolve issues without unnecessary parts, reducing waste, improving first-time fix rates, and cutting costly returns
TRANSFORMING SERVICE
The Ultimate Guide to AI for Complex Service
Learn how AI helps tech support teams resolve issues faster and improve CSAT in complex service environments.
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Increase Field Effectiveness with Mobile-Ready AI
Mobile-first search and step-by-step guidance keep technicians productive in the flow of work
Resolution steps surface instantly from manuals, past fixes, and peer activity
Contextual help appears at the point of need so no support call is required
Reduce Repeat Visits and Surprise Outages
Surface likely failures with predictive insights before they cause downtime
Guide field teams to address issues early and prevent escalations
Reduce emergency visits, increase asset uptime, and lower costs from unplanned failures
Our technicians are really enjoying the fact that they have it on their phone and in the platform they already use. Now information is just in a much easier format for them to get to. That’s been the sentiment from the field, ‘you’ve made my life easier, so thank you’.
Neuron7 customers transforming service with AI
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