AI Enterprise search for customer service teams
Intelligent Search
Stop digging through static articles, outdated manuals, and scattered case notes. Find what you need to resolve issues fast
See It in ActionWhy Copilots Fail for Complex Service
Don't Capture all Relevant Service Data
Lacks Service Context and Personalization by Role
Completely Lacks Tacit Knowledge Capture
How Neuron7 Helps
Find Answers Faster, with Actionable Service Context
Get the exact answer you need to resolve a service issue, not a list of links and documents to sift through.
Drive Expert Knowledge Across Service Lines
By analyzing knowledge articles, policies, manuals, and other data, Intelligent Search learns how issues are resolved in your specific environment, providing one right answer to your teams.
TRANSFORMING SERVICE
The Ultimate Guide to AI for Complex Service
Learn how AI helps tech support teams resolve issues faster and improve CSAT in complex service environments.
Get Guide
Dig Deep into Schematics, Tables and Videos
Neuron7 points directly to the “one right answer” in a document, table, or video. No more digging.
Partner up with Resolution Pathways to find the ideal step-by-step workflows.
Partner up with Resolution Pathways to find the ideal step-by-step workflows.
Get the Right Fix Without Leaving Your Workflow
Give agents and technicians answers with Intelligent Search, integrated into your existing chat, portal, and CRM workflows including Salesforce, ServiceNow, Microsoft, and SAP.
Smarter Insights for
Faster Decisions
Search Built for Service
AI Search tools aren't made for complex issues, we are. Our Domain-specific LLMs (DSLM) can handle simple to complex cases and learns as it goes.
Scale Globally
Find a new fix in Japan, understand how it's expressed in Spain, where it's happening in Canada. Then publish globally.
Generate New Knowledge
Most AI is all about knowledge retrieval and curation. Neuron7 creates real-time insights that you can published at scale.
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Close the Loop with Product
Gain instant data-driven product feedback on emerging issues and root causes to prioritize fixes and ensure continuous service improvements.
Seamless Integrations
Take your service platform to the next level.
Neuron7 integrates within your existing service environment.
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Instead of spending 3 hours researching and troubleshooting, the tech has their answer in 3 seconds.
FAQ
What is Intelligent Search?
Intelligent Search is a service-specific AI search tool that finds the exact answer you need to resolve an issue, not just a list of documents or links. It understands technical language, error codes, and product context, so teams get accurate, actionable answers without digging through multiple systems.
How is Intelligent Search different from other search tools?
Can Intelligent Search handle multimedia and technical content?
Yes. Intelligent Search works across manuals, knowledge articles, engineering notes, videos, tables, and IoT data. It can point directly to the relevant section in a document, timestamp in a video, or step in a procedure, eliminating the need to sift through irrelevant material.
Seamless Integration
Take your service platform to the next level.
Neuron7 integrates within your existing service environment.
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Neuron7 customers transforming service with AI
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Book a Demo
See how Intelligent Diagnostics works within your service workflow.
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