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Other Case Studies

A $4.1B provider of ATM and banking solutions empowers teams to improve field service quality (and the bottom line).
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At the forefront of blood component, therapeutic apheresis, and cellular technologies, Terumo BCT reduces parts costs and escalations.
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A $4b networking equipment and software services provider helps center agents deflect calls for frequently occurring issues.​
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Neuron7's Service Resolution Intelligence brings together knowledge from thousands of people, data sources, and interactions to resolve issues faster in complex service environments.

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