Ensure AI Success

Everyone says data is everything, but nobody has fixed it

AI accuracy starts with data quality. Neuron7 makes your service data AI-ready in real time, at the point of creation, at the scale of your entire organization.

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The State of AI readiness in Service

Your AI is only as good as the data your teams create

4%

Companies adopting AI agents achieve significant financial benefits

40%

Agentic AI projects that will be cancelled by 2027 due to lack of results

29%

Hallucination rate of general-purpose LLMs leading to erosion of confidence

Score your data, coach your teams, improve outcomes

Running AI on data that was never ready for AI leads to demos that look great but fail in production. Neuron7 fixes your data baseline and improves case input in real-time.
Resolution Quality Index (RQI)

Know your score before you deploy AI for service

The Resolution Quality Index scores your AI-readiness across key dimensions. One number at the organization level, five levels of visibility below it.

Configurable scoring dimensions
Each organization sets the quality dimensions and weights that match their definition of AI-ready data, configured to your ontology and your AI use cases.
Five levels of visibility
Scores at the case, technician, product model, division, and company level so leadership sees the full picture and knows exactly where to focus first.
Maturity-based deployment pathway
Based on where your organization lands, Neuron7 recommends where to start: Knowledge Creation, Propagation, or System of Action.
Real-Time Technician Coaching

Better data, one case at a time for compounding impact

Neuron7 improves service data quality by guiding technicians toward more complete, consistent documentation as they work.

In-flow technician feedback
When a technician closes a case, Neuron7 surfaces their score and tells them what's missing. They update the record. The score rises.
Behavior change at point of work
No training programs. No separate tool. Documentation quality improves through hundreds of micro-coaching moments per day.
Works inside your existing CRM
Operates natively inside the service platforms your teams use for seamless data quality improvement with every case.

Outcomes

61%→95%
Organization RQI projected over 2–3 quarters
92%
AI answer accuracy after unifying 17 platforms
48K+
Searches performed returning one right answer
In workflow
Improve your score in your existing service platforms
Service Data Maturity Model

Get proof your data foundation is ready for AI deployment

Neuron7 gives service leaders a clear view of data quality readiness across the organization, helping teams measure progress and prioritize improvements.

Organization-wide maturity baseline
Establishes the RQI starting point across every product line, team, and division, giving leadership a quantified answer to 'are we ready for AI?' before committing resources.
Progress tracking over time
Tracks RQI at every level as coaching compounds across the organization. Leadership can tie data quality improvement directly to AI accuracy gains.
Cross-platform benefit
A higher RQI improves outcomes for every AI system using the same service data: Salesforce Agentforce, ServiceNow Now Assist, or any internal model you run.

Why Neuron7

The only AI agent that transforms your service operations

Knows your operations

Keeps getting smarter

Pre-empts failures

"The Neuron7 product levels the playing field for newly onboarded technicians so they can be just as successful as a 10-year."

Bill Girzone
SVP, Global Field Services

"Neuron7 helped identify realistic targets backed by real data, giving us the confidence to expand on the value we saw with Neuron7 integrated in our existing service platforms."

Rachael Castroverde
VP, Global Services

"The reaction has been wonderful. By integrating the solutions into our service delivery platforms, we get better customer service, more efficiency, and happier employees."

John Page
President, Global Services

Explore other use cases

Resolve issues faster

Put the right answer in front of every technician in seconds, grounded in the expertise you have already captured, not a document search.
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Prevent downtime

Detect failure patterns early and eliminate emergency dispatches before they happen across connected and non-connected fleets.
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Deploy autonomous agents

Once expertise is captured and validated, deploy AI agents that put it to work automatically in the workflows your team already uses.
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Frequently
asked questions

How long does it take to see data quality improvement with Neuron7?

Most organizations see measurable data quality improvement within 8 to 12 weeks of deployment. As technicians receive coaching during case close, documentation quality improves steadily, creating stronger data for AI systems over time.

What happens if our Neuron7 AI Readiness Score is low?

A low AI Readiness Score is the most useful possible starting point. It quantifies a problem leadership has often been feeling for years and provides a clear roadmap for improvement. A score of 61% is not a verdict, it is a baseline with a path forward.

How is Neuron7 different from running an internal data cleanup project?

Unlike an internal data cleanup project, Neuron7 improves data quality continuously at the point of creation rather than fixing yesterday's data. Technicians are coached directly within the workflow as they close cases, creating lasting behavior change rather than a one-time cleanup.

Can Neuron7 help if a previous AI deployment underperformed?

No, it is not too late. When an AI investment underperforms, the issue is frequently inconsistent or incomplete service data, not the model itself. The RQI assessment identifies those data gaps and provides a clear path to improve the data already feeding existing AI systems.

Is Neuron7 relevant for organizations already using Salesforce or ServiceNow AI?

Yes. Neuron7 is highly relevant for organizations already using Salesforce or ServiceNow AI because it improves the quality of service data feeding those platforms. Better input data means more accurate and consistent results from existing AI investments. A higher RQI strengthens every AI system using the same service data, not just Neuron7.

Become the most AI-ready department in the company

Benchmark your service data and get a roadmap to improve AI readiness.
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