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Other Case Studies

A global technology service provider reduced average call handle time from 7 minutes to 1 minute for a client with 1,500 restaurants.
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At the forefront of blood component, therapeutic apheresis, and cellular technologies, Terumo BCT reduces parts costs and escalations.
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A global leader in mobility products and solutions empowers field technicians to resolve issues faster.
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Neuron7's Service Resolution Intelligence brings together knowledge from thousands of people, data sources, and interactions to resolve issues faster in complex service environments.

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