Event

Smarter Services Executive Symposium

Join Neuron7, the Diamond Sponsor, to see how the right AI for every problem resolves issues faster, prevents failures, and builds the Service-First Enterprise.

September 14-16, 2026
Chicago, IL

Visit us at Booth 5 & 6

Every service organization is on a journey from reactive support to proactive and predictive service. Whether you're just getting started with AI or looking to move beyond generic tools, Neuron7 turns scattered service knowledge into a system that knows how your team actually resolves issues, and gets smarter with every case.

Stop by for live demos of how Neuron7:

  • Connects every service signal, from cases to manuals to tribal knowledge, into one place your team can act on.
  • Captures how your experts actually solve problems and turn it into step-by-step guidance anyone can follow.
  • Predicts what's likely to fail next, before it reaches your customers.

Ciena resolved cases 46% faster, lifted CSAT 14 points, and drove 50% call deflection.


Be among the first to see the AI Readiness Agent, our newest solution that improves service data and case notes at the source, so every downstream decision starts from clean, accurate ground.

Booth demo schedule

Join us for live demo sessions at Booth 5 & 6 throughout the event for a live walk-through of how Neuron7 works throughout the service journey.
September 14
1:15 PM
September 15
9:15 AM

Sessions to add to your agenda

Technology Showcase

Technology Showcase

Get an exclusive, up-close look at Neuron7's latest AI-powered service resolution innovations.

Niken Patel
CEO & Co-founder, Neuron7.ai
Tom Bruhis
AVP Solution Consulting, Neuron7.ai
September 14 | 1:30 PM-1:40 PM
Mainstage Ballroom
Panel

Transformation Journeys: Modernizing the Technology Stack to Enable Service Innovation

Join this panel for a candid discussion on how leading service organizations are modernizing their technology stacks to unlock the next wave of service innovation.

Laura Mather
Group VP & GM of Global Services, STERIS
Dan Fechalos
CEO, Burroughs
Niken Patel
CEO & Co-founder, Neuron7.ai
September 14 | 4:00 PM-4:45 PM
Customer Showcase

Customer Showcase

Stop by the Neuron7 booth where one of our customers shares firsthand how they've used Neuron7 to drive measurable service outcomes.

September 15 | 1:55 PM-2:10 PM
Booth 5 & 6
Case Study

Data & Technology Journeys: Providing Step-by-Step AI-Enabled Support to the Frontline

This case study explores how Neuron7 equips frontline service teams with step-by-step, AI-enabled guidance to resolve issues faster and more consistently.

September 15 | 4:15 PM-5:00 PM
Panel

Data & Technology Journeys: Utilizing Machine Data for Predictive Services at Scale

This panel dives into how organizations are harnessing machine data alongside Neuron7's AI to power predictive service strategies at scale.

September 16 | 10:30 AM-11:15 AM
Customer Showcase

Customer Showcase

Stop by the Neuron7 booth where one of our customers shares firsthand how they've used Neuron7 to drive measurable service outcomes.

September 16 | 9:30 AM-9:45 AM
Booth 5 & 6

Schedule a meeting

Want to connect with our team onsite?

Book time with our team during the event for a personalized demo and discussion about your service strategy.