Technology & Services World
Join Neuron7 at the leading conference for technology services leaders to see how the right AI for every service problem helps teams resolve faster and prevent failures.
Meet Neuron7 on the show floor
Every service organization is on a journey from reactive support to proactive and predictive service. Whether you're just getting started with AI or looking to move beyond generic tools, Neuron7 turns scattered service knowledge into a system that knows how your team actually resolves issues, and gets smarter with every case.
Stop by for live demos of how Neuron7:
- Connects every service signal, from cases to manuals to tribal knowledge, into one place your team can act on.
- Captures how your experts actually solve problems and turns it into step-by-step guidance anyone can follow.
- Predicts what's likely to fail next, before it reaches your customers.
Ciena resolved cases 46% faster, lifted CSAT 14 points, and drove 50% call deflection with Neuron7.
Be among the first to see the AI Readiness Agent, our newest solution that improves service data and case notes at the source, so every downstream decision builds from clean, accurate ground.
Booth Demos
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Sessions to add to your agenda
What Agentic AI in Support Really Requires
Most support organizations have already bought an AI search tool, but it doesn’t hold up when the issue is complex and the equipment is mission-critical. The gap is the foundation underneath it: agentic AI is only as good as the data it reasons from, and most search tools miss key sources like logs, case history, and the tribal knowledge in your best engineers’ heads. Better retrieval won’t get you to autonomous service. In this session, Niken Patel, CEO of Neuron7, and Pawan Johar, Sr. Director, Digital Services & Engineering at Keysight Technologies, join TSIA’s Dave Baca to unpack what will.
Key Takeaways
- Why AI that ignores logs and other overlooked data is working from an incomplete picture.
- How to capture tribal knowledge from your best agents as they work, instead of waiting for someone to document it.
- Where predictive support is already delivering results on equipment with no machine data.
Who Should Attend
Support and service leaders evaluating AI search or agentic AI investments for complex, high-stakes environments where a wrong answer costs real time and money.
Service Leaders' Happy Hour by Neuron7
Join the people rethinking what support services can be at the Aria Lobby Bar, the hotel's lobby lounge, after Day 1 for casual bites, refreshments, and the conversations that don't happen in a breakout room. Plus, get a first look at AR/VR!
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Schedule a meeting
Want to connect with our team onsite?
Book time with our team during the event for a personalized demo and conversation about your service strategy.