Get 90%+ Accuracy with Service Resolution Intelligence

The reaction has been wonderful. By integrating the solutions into our service delivery platforms, we get better customer service, more efficiency, and happier employees.

The beautiful thing about Neuron7 is that you can take resolutions from case history and instead of 3 hours of troubleshooting, the technician has the answer in 3 seconds.

Our technicians are really enjoying the fact that they have it on their phone and in the platform they already use. Now information is just in a much easier format for them to get to. That’s been the sentiment from the field, ‘you’ve made my life easier, so thank you’.

The team at Neuron7 said, ‘let’s work with you to make this happen’. And that continues to this day. This is not just off-the-shelf products or static algorithms. It truly is a collaborative effort.