Repair Centers
Neuron7 empowers customers, agents, technical support, and field service technicians to resolve issues on their own. Improve the customer experience by resolving issues quickly and reducing escalations.
People have been attaching articles to cases for years before we started with Neuron7. The idea is now that Neuron7 selects the article which is provided to the customer and they are going to go away saying, ‘great, thank you’. That’s a paradigm shift. We’re now providing information on a silver platter.
Automated Resolutions
Click-free answers to complex issues in any service channel.
One Right Answer
Get the best answer and exact spot in a document or video for more context.
Reduce Escalations
Resolve issues where they arise to prevent costly service escalations.
Book a Demo
Discover the impact of AI purpose-built for service of medical devices.
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