Repair Centers
Neuron7 empowers customers, agents, technical support, and field service technicians to resolve issues on their own. Improve the customer experience by resolving issues quickly and reducing escalations.
By providing real-time, interactive guidance, our teams can have significant improvements in resolution times and customer satisfaction. Using Resolution Pathways, we achieve faster technician onboarding and earlier successful contributions.
Automated Resolutions
Click-free answers to complex issues in any service channel.
One Right Answer
Get the best answer and exact spot in a document or video for more context.
Reduce Escalations
Resolve issues where they arise to prevent costly service escalations.
