Customer Service & Support Executive Forum

Meet Neuron7 at Customer Service & Support Executive Forum

Discover how Service Resolution Intelligence helps service and support teams resolve issues faster—with 90%+ accuracy—by turning knowledge from data and experts into real-time, turn-by-turn guidance.

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​Today’s most effective leaders are driving impact by aligning Customer Success, Service, and Support around connected leadership and value management. This forum will explore how unifying post-sales functions accelerates customer outcomes, retention, and growth. It will also spotlight how AI enables scale, empowers teams, and transforms engagement across the customer journey.

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Walk away with practical strategies, peer-driven insights, and powerful connections to confidently lead in the next era of customer leadership.

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Spotlight Session: Implementing AI for Field Service Transformation at Scale

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Learn how NCR Atleos implemented AI: identifying high-impact use cases, building a business case tailored for complex service, and driving adoption with tools that integrate seamlessly into existing workflows.

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NCR Atleos recently won an award for Best AI Use Case, empowering 10,000+ technicians in 160 countries with Neuron7’s AI-guided resolutions—reducing revisits by 13% and technical support cases by 50%.