TSIA World INTERACT

Meet Neuron7 at TSIA World Interact!
Meet with Neuron7 to see AI-powered resolutions in action, or book a 1:1 consultation to discuss your specific needs and receive tailored recommendations for transforming service and support.
Stop by Booth 423
Come to the booth for live demos and customer AMA sessions with Neuron7 customers from Keysight and Ciena!
> Tuesday, Apr 29: 5:00 PM - 7:00 PM
> Wednesday, Apr 30: 12:15 PM, 5:30 PM
> Thursday, May 1: 12:15 PM
DAY 2 SESSION | WEDNESDAY, APR 30 - 11:20 AM - 12:00 PM | MAGNOLIA 1-3
AI in Action: Breaking Through the Service Resolution Bottleneck
In this session, hear from service leaders who are successfully implementing AI to improve resolution speed, accuracy, and efficiency in complex technical support environments.
We’ll discuss:
- How AI tools—like Resolution Pathways—help technical support teams scale expert knowledge and accelerate resolution
- Building a compelling business case for AI and aligning stakeholders across service, engineering, and IT
- Identifying high-impact use cases that deliver measurable ROI and improved service outcomes
- Driving adoption with AI that integrates into existing workflows and empowers frontline support teams
Walk away with practical strategies and real-world lessons to improve technical support operations at any stage of the AI journey.
WEDNESDAY, APR 30 | 7:00 PM - 9:00 PM | LOBBY LOUNGE AT THE ORLANDO WORLD CENTER MARRIOTT
Join us for the Neuron7 Cocktail Reception after Day 2 of TSIA World INTERACT
Enjoy a fun evening of food and drinks with your peers in service and support to share best practices, make new connections, and build professional relationships.


