How Daktronics Improves Service Outcomes with Guided AI Resolution Pathways

In this webinar, Sarah Rose, VP of Global Services at Daktronics, shares how guided AI resolution pathways help her teams navigate complex issues with greater accuracy and confidence. Learn how Daktronics uses Resolution Pathways to turn expert knowledge into clear, step-by-step guidance that improves resolution speed, accelerates technician onboarding, reduces escalations, and delivers more consistent service outcomes in complex service environments.